Privacy Policy

Furniture CGI ("we," "us," or "our") operates the website furniture-cgi.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Site and services.

1. Information We Collect

Information You Provide

When you fill out a contact or quote request form on our Site, we collect:

• First and last name
• Business email address
• Company or brand name
• Phone number (optional)
• Project details and any files or references you share

Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address and general location (country/state)
• Browser type and operating system
• Pages visited and time spent on the Site
• Referring URL and UTM campaign parameters
• Device type (desktop, mobile, tablet)

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and project inquiries
• Deliver 3D rendering services you have requested
• Send project updates, deliverables, and invoices
• Improve our website, services, and marketing
• Analyze website traffic and user behavior via analytics tools
• Contact you regarding your project via email or phone

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Zapier: Form submissions are routed through Zapier automation to our internal systems.
• Email and CRM tools: To manage project communications and follow-ups.
• Analytics providers: Such as Google Analytics, to understand site usage.
• Legal or regulatory authorities: If required by law or to protect our rights.

Any third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small text files placed on your device. We use:

• Essential cookies: Required for the Site to function properly.
• Analytics cookies: To track site usage and improve performance (e.g., Google Analytics).
• Marketing cookies: To track campaign performance via UTM parameters.

You can disable cookies in your browser settings. Note that some features of the Site may not function properly if cookies are disabled.

5. Confidentiality of Client Files

All product files, CAD drawings, reference materials, and proprietary information you share with us for rendering projects are treated as strictly confidential. We do not share, disclose, or use your product files for any purpose other than completing the services you have requested. Upon request, we will sign a Non-Disclosure Agreement (NDA) before you share any sensitive materials.

6. Data Retention

We retain your personal information and project files for as long as needed to deliver services and for a reasonable period thereafter for business purposes (typically up to 3 years). You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications

To exercise any of these rights, contact us at sales@furniture-cgi.com.

8. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: sales@furniture-cgi.com
• Phone: +1 607 383 2001